What information do we collect?
We collect information from you when you subscribe to our newsletter, respond to a survey, fill out a form or donate online. You may be asked to enter your name, email address, mailing address, phone number, fax number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience—your information helps us to better respond to your individual needs
- To improve our website—we continually strive to improve our website offerings based on the information and feedback we receive from you
- To improve customer service—your information helps us to more effectively respond to your customer service requests and support needs
- To process transactions—your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested
- To send periodic emails—the email address you provide may be used to send you information and respond to inquiries, requests or questions
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information will not be stored on our servers.
How to contact The Monarch Institute to review personal information collected and request corrections?
Contact the Development Office by phone 713-479-0800, by email firstname.lastname@example.org or use the following address:
The Monarch Institute
2815 Rosefield Dr.
Houston, TX 77080
Do we disclose any information to outside parties?
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children’s Online Privacy Protection Act Compliance
The Monarch Institute cares about the safety of children and their use of the Internet. Therefore, in accordance with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request or solicit personally identifiable information from anyone under the age of 13 without verifiable parental consent. In the event that we receive actual knowledge that we have collected such personal information without the requisite and verifiable parental consent, we will delete that information from our database as quickly as is practical.
This policy was last modified on August 18, 2014.
The Monarch Institute
2815 Rosefield Drive
Houston, TX 77080
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